The Challenge in Digital Transformation
“If employees do not have confidence in the technology you want to implement, they will use it inadequately, incorrectly or not at all.”
According to Professor Vanderheyden, 85% of companies were already undergoing digital transformation processes, but 75% of them failed. She attributes many of these failures to a lack of employee trust in the technology being implemented. When workers distrust systems, they either misuse them or avoid them entirely, preventing the anticipated process improvements and driving up costs.
How Can You Create Trust in Technology?
“Trust is created with transparency, thorough understanding through support and training, reliable measurements, objective data and flexible software.”
Trust develops through dynamic interaction between the system, people, and implementation context. Miossec identifies two critical factor categories: human elements (experience, expectations, personality) and technological elements (data quality, transparency, system reliability, efficiency, adaptability, and interaction duration).
Workforce Management Software You Can Trust
Syntegro emphasizes four foundational principles: flexibility, simplicity, objectivity, and personalized support. The company offers customizable solutions requiring no programming expertise, enabling rapid employee adoption. Their approach includes automated, objective reporting for transparency and personal support through dedicated account management to ensure successful digital transformation implementation.
