Maintenance
Plan recurring and corrective maintenance on one board — with certificate expiry dates built in.
Task planning
Compliant with rules and constraints, for every assignment
Whether it's scheduling maintenance, installations or ticket follow-up — to deploy your staff optimally across different assignments and locations, sound task planning is essential.
Optimal staff deployment, for every task on every location
We translate your operational rules — skills, certificates, travel times, materials — into a schedule that works. For the planner and for the technicians in the field.
01
We bring tasks and people together — automatically
Our task planner takes skills, certificates, availability and travel times into account. An open assignment is automatically given to the best-suited employee.
For the planner everything stays clear: one board, all assignments, all teams — with built-in conflict detection.
- Skill and certificate rules per task
- Routes and travel times factored in
- Real-time conflict detection
02
Field staff stay up-to-date
Tasks are pushed directly to the mobile app. Employees see their day's schedule, open work orders, register time and material — all in one place.
Status and changes sync back in real time to the planner.
- Push to mobile app
- Digital work orders with signature
- Material and hours registered on site
03
Connect to ticketing and service management
Incoming tickets from Zendesk, ServiceNow or your own ticketing system are automatically turned into plannable tasks.
One integration layer, all service flows.
- Zendesk, ServiceNow, TopDesk
- Auto-assignment based on SLA
- Two-way status sync
Extra capabilities
For service organisations with rules
Installations
Often multi-day jobs, fixed teams, material reservation — task planning covers it all.
Ticket follow-up
Incoming reports become tasks. SLA monitoring and priority built in.
Inspections
Routes and checklists per location. Results immediately available in the reporting dashboard.
Field app — day schedule + work order
Mobile field service
One app for every technician
Day schedule, route, work orders, materials and time tracking in one app. Also works offline — syncs when there's network again.
Discover moreReady to truly tackle task planning ?
30 minutes, no sales talk — just concrete answers on how Syntegro fits your organisation.