Workforce Management: New Hybrid Working
In recent years, circumstances have prompted increased awareness and experience with flexible working methods. In 2020, organizations were forced to transition to remote work overnight. These experiences accelerated the shift toward hybrid working models. Frank De Weser, Managing Director of Syntegro, explains that this flexible work arrangement has become essential in attracting talent.
“Flexible working has almost become a must.”

The blurred boundaries between work and personal life have created new challenges. Additionally, freelancers and project-based workers now comprise a growing cohort, though current employment legislation struggles to accommodate these arrangements.
De Weser notes that cloud-based applications and telecommunications infrastructure have evolved to support hybrid models, yet employment legislation remains largely unchanged.
Workforce Management: The Legal Constraints of Flexible Working
Despite pandemic-era flexibility, organizations must operate within legal frameworks. Mandatory rest periods between shifts and regulations governing working hours, holidays, and rest requirements remain non-negotiable obligations.

“Your model must still fit within a certain framework.”
Hybrid working awareness suggests that employment legislation will require updates to align with modern work arrangements.
Workforce Management: Transforming Your Organisation
Implementing workforce management solutions allows organizations to pre-configure organizational rules within a system. Employees can express preferences—such as weekend shifts or specific days off—within established parameters balancing workforce needs with service requirements.
“Our customers do not experience inconvenience because we amend underlying rules to ensure compliance.”

Syntegro’s experienced consultants guide implementation from system analysis through testing, providing expertise in workforce management rollout.


